All of our patients have free access to Optum® Connections, a collection of digital tools and resources built to help you manage your condition.
When you’re being treated for your condition, sometimes you need extra support. We're here to help you every step of the way. You'll be introduced and given access to Optum Connections, a variety of tools that can help you stick to your therapy.
From convenient virtual visits with a pharmacist in the privacy of your own home to helpful videos sharing real people's stories who have the same condition as you, Optum Connections helps you get the information and support you need, when you need it.
Watch a specialized videos series where real patients with your condition share their treatment experiences.
Get help with virtual visits — real-time video consultations with a nurse or pharmacist. They provide personalized, one-on-one support to help you take your medication or understand your treatment.
Receive text messages about your medications or text one-on-one with an Optum team member.
Learn more about different conditions and living a healthy life through a variety of insightful posts in our online resource library.
Choose what other digital tools and services work best for you.
Condition-specific videos for patients like you
Available for specialty and infusion patients, our video series can help you feel connected to others with your condition and explains treatments. Video series available for the following conditions and therapies:
Video: See How Others Manage Conditions and Treatments
In the very beginning, you have a lot of questions, you don't know how people are going to react. You kind of have in your head all these scenarios of how extreme it may be. It's just easier to be able to deal with it if you're seeing a video of someone who actually deals with it on a daily basis and really knows what you're going through and know that the anxiety of not knowing what's going to happen, especially if you're starting on brand new medication.
At Optum Specialty Pharmacy, we realize that specialty patients require additional support and guidance in managing their complex conditions in order to better understand complicated therapy regimens, take their medications as prescribed. That's why we've created Optum Connections video series, a collection of personalized videos for our patients to help them navigate their unique healthcare journeys. These videos provide patients with education on their conditions, side effect management and support tools related to one specialty condition. The videos also offer helpful tips and lifestyle advice while one is going through treatment, as well as providing inspiring testimonials from patients with the same conditions. Patients are also introduced to Optum Specialty expert pharmacists and clinicians, so they can be assured that Optum Specialty Pharmacy is here as a trusted advisor whenever they need us.
In the doctor's office, when they show you how to do it, you're so flustered by the fact that you just got the medication, just got the diagnosis, he's telling you all the different side effects, the cost of the medication, and then it's like, "Oh, and by the way, this is how you inject it." It's just like, "Dude, what?" So that would have been extremely helpful.
By seeing a video of someone else, even if it's a tangentially related diagnosis that you're not alone, and that you can witness how other people cope and manage the stress of having such a disease or an illness.
Our personalized video series is sent to patients by email or text at critical points throughout their treatment. In addition to educational information and inherence support, our video series encourages patients to reach out to their pharmacist or their provider with any questions or concerns. It's all designed to help patients optimally live a happier and healthier life. Patient's interest and in becoming part of Optum Connections can call their Optum Specialty Pharmacy to get started. We are grateful to be able to serve your needs at Optum Specialty Pharmacy and hope that these videos provide the support and education you may need along your journey.
Explore our solutions
Take advantage of even more tools
Ask your pharmacy about other digital tools, including a digital calling card so you always know when someone from Optum is calling. We also offer an online resource library, filled with helpful posts about different conditions, treatments and living your healthiest life.
We provide easy access to some of the most popular tools, information and links.
We’re dedicated to getting you the medication you need, when you need it, your way. Contact us today to discuss care and treatment options.OR
Log in to your account anytime online to request refills, make payments, track payments and access your Optum Connections tools.OR
Optum® Specialty Pharmacy app makes it easy to request refills, track order status, manage billing information and much more. You can schedule a virtual visit with a pharmacist or clinician. You can also add details about your condition to help manage your treatment or therapy.OR