Support for multiple sclerosis and neurological conditions
We provide therapy, support and resources for people affected by multiple sclerosis and other neurological conditions.
Personalized multiple sclerosis support
When you’re diagnosed with multiple sclerosis (MS), the specialty medications you take are an important part of your treatment plan. At Optum® Specialty Pharmacy, we offer resources, programs and clinical support to manage your medications with confidence.
Medication and treatment plans for MS can be complex. We provide support from pharmacists and patient care coordinators who are trained in MS care. You can also access a wide range of treatments, including Ocrevus®.
If you're being treated with infusion therapies, please find more information on our immunoglobulin therapy support page here.
Patient services
We understand that people living with MS have unique needs. Our MS team offers a clinical management program to help you get the most out of your treatment plan through compassionate care and personalized support.
The program features regular assessments with our care team that include comprehensive health and lifestyle screenings. They find any barriers to adherence — such as cost or depression — and then work to coordinate care.
Optum Connections
Being treated with a specialty medication can be overwhelming. With Optum Specialty Pharmacy, you will be connected with a specially trained team of experts who provide treatment based on your unique needs and lifestyle.
To help you get started, one of our patient care coordinators will call you to set up your account and answer any questions you might have. You'll also get access to Optum® Connections, an online platform built to help you manage your condition through virtual visits and a video series where you can:
- See how other patients with your condition have managed their diagnosis and treatment
- Get advice from clinical experts
- Learn more about your treatment and how to infuse at home, if appropriate
Managing MS can be overwhelming, but we'll be with you every step of the way.
Learn more about Optum connections.
Even more digital tools
From text reminders to a comprehensive online patient portal, we offer even more digital tools to help keep you on your medication. Learn more below.
Meet Chloe
At age 29, Chloe was diagnosed with relapsing-remitting multiple sclerosis. Though some days it can be hard to get out of bed, both physically and emotionally, her therapy team has helped make her condition more manageable while also showing her that she's not alone.
MS
I was diagnosed with MS three years ago.
It's been a tough road. Some days, it's hard to get out of bed, physically and emotionally.
I found out about this team not too long after I was diagnosed.
Over the past few years, I've really gotten to know them and they've helped me with everything.
They've helped me better manage the pain, numbness, vision issues, and everything else MS has thrown at me so far.
MS is overwhelming, I'm always tired. It's hard not to get depressed because I just can't do a lot of the things I used to do, I just physically can't.
It's hard for other people to understand. It's hard for me to understand. Through it all, I feel confident knowing I'm getting the best care possible. I have a great team who really seem to understand.
It's the little things like refilling my meds or helping with referrals.
I don't have to worry about that stuff.
It's also the big things like dealing with the unpredictability of MS. Their help makes a difference, it really does.
Until there's a cure for MS, I know I have help.
